Privacy Policy

This Privacy Policy explains how GEMO LLC, doing business as GEMO Furniture("GEMO," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit gemofurniture.com or make a purchase from us (together, the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

Information you provide to us. When you place an order, create a review, or contact us, we may collect your name, email address, phone number, and shipping and billing address.

Payment information. Payments are processed by Stripe, Inc. We do not collect or store your full card number, CVC, or bank account details on our own servers — Stripe handles that data directly under its own security standards and privacy policy.

Information collected automatically. Like most websites, our hosting and infrastructure providers automatically log standard technical information such as IP address, browser type, device information, pages visited, and timestamps, for security and troubleshooting purposes.

Cookies. The Site does not currently use advertising or analytics cookies. A single functional session cookie is used to keep GEMO staff signed in to the internal admin dashboard — it is not set for ordinary shoppers and does not track you across the web. If we add analytics or marketing cookies in the future, we will update this section first.

• To process and fulfill your orders, including calculating shipping and sales tax
• To communicate with you about your order, including confirmations and shipment tracking
• To respond to customer service requests and questions
• To detect, investigate, and prevent fraud or abuse
• To improve the Site and the products and services we offer
• To comply with legal obligations, such as tax recordkeeping

We do not sell your personal information. We share information only with service providers who need it to help us run the Site and fulfill your order, including:

• Stripe — payment processing and sales tax calculation
• Shippo — calculating shipping rates and generating shipping labels with our carriers (USPS, UPS, and FedEx)
• Resend — sending transactional emails (e.g., review requests)
• Google — address autocomplete at checkout (Google Places API)
• Vercel and Upstash — website hosting and secure data storage

We may also disclose information if required by law, or to protect the rights, property, or safety of GEMO, our customers, or others.

We retain order and customer information for as long as needed to fulfill the purposes described in this policy, including complying with tax, accounting, and legal record- keeping requirements.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses of it.

California residents.Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, California residents have the right to know what personal information we collect, request deletion or correction of it, and opt out of the "sale" or "sharing" of personal information. GEMO does not sell or share personal information for cross-context behavioral advertising. To exercise any of these rights, contact us using the details below.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and we will update the "Last updated" date above.

GEMO LLC (d/b/a GEMO Furniture)
1063 N Glassell St, Orange, CA 92867
Email: hello@gemofurniture.com